ARE YOU READY?

We are ICTeams. We specialize in Unified Communications and Collaboration Technology.

Working at the forefront of innovation and development we are able to address the entire breadth of our clients’ opportunities in the evolving world of cloud, digital, communication and collaboration platforms.


WE ARE CONNECTED!

At ICTeams we are able to address the entire dimension of our clients’ opportunities in the evolving world of cloud, digital and Unified Communication and Collaboration platforms.

Complete Delivery

We are with you every step of the way.

ICTeams offers services capable of covering the entire spectrum for successful delivery, adoption and support. Applying unmatched experience in telephony, contact center and collaboration technology. Offering best-in-class solutions that provide our customers with an edge over their competitors.

Professional Services

Professional Services

We offer practical, experience-based services to your complex problems. Consultancy, program management and Quality Assurance, whatever it takes. Our approach is simple yet effective. Using proven methods and concepts that deliver every single time.

Reception Contact Center Services

Reception Contact Center Services

Never waste a good first impression. Our reception and group call services are tailored to enable your receptionists and operators to quickly, professionally, and efficiently manage and dispatch interactions to the correct person within the organization.

Managed Support Services

Managed Support Services

Getting the best from your Microsoft solutions requires end-to-end support and expert advice. Focused on rapid issue resolution today, and insights to help you plan for tomorrow. All to make sure you deliver on your service levels.

Office 365 Tenant Services

Office 365 Tenant services

Supporting you in the implementation and optimization of your Office 365 tenant. From start setup to advanced configuration, from maintenance to support. We apply Microsoft best practices and in depth know-how to provide you with the best suitable solution.

Meeting Room Solutions

Meeting Room Solutions

Transform your meeting spaces, ranging from small huddle areas to large conference rooms to a rich, collaborative Teams experience. Simple to use, deploy and manage. Using the right room system and audio/video peripherals from our selected partners.

Managed SBC

Managed SBC

A complete package of deployment, support, soft- and hardware services for SBC and SIP, including maintenance, monitoring, life cycle management and more. Our managed service is a “pay as you go” monthly service, so you can focus on doing business.

Adoption & Change Management

Adoption & Change Management

Do you want your organization to become more productive? With employees who feel empowered to change? We help your employees to work smarter, more intuitive and become more productive in a continuous, efficient and non strenuous way.

Peripherals

Peripherals

If you work from your home, in a restaurant or in the office. Having the right peripherals is essential in using unified communications, collaboration and workplace technology. It should support you in having a consistent and pleasant user experience all day long.

Modern Service Management

Modern Service Management

Hybrid cloud environments generally disrupt IT, driving the need for digital transformation. Modernization of your IT practices are essential to get the most out of your IT investments. Our modern service management solutions are designed to support you.

OTHERS PROMISE. WE DELIVER.

Helping our customers succeed with the ability to support them every step of the way.

Hi there…My Name is LUCY!

Lucy is something special. She is a virtual assistant capable of supporting your users with intelligent feedback and adoption capabilities. Using the best that AI and bot technology has to offer, Lucy is smart and fully customizable to fit your organization.


Our Partners

At ICTeams we are proud to be part of a strong partner ecosystem capable of providing best in class technology and adaptive solutions that answer all of our customers needs.

The Benefits

Having ICTeams as your partner comes with benefits that we know you will love and appreciate.

Other Promise. We Deliver
We get the job done. full stop! Committed to delivering superior solutions with integrity and personal service you may have found lacking with other providers.

End-to-End Services
Our services offer unique flexible capabilities that allow us to deliver best-in-class solutions that meets the most important standards of excellence – yours!

Results Count.
We’re big enough to give you the comprehensive, global solution you need, but small enough to give you the personalized attention you want.

Experience and Adaptability
As experts in UC & Collaboration technology, delivery and adoption we build on over 35 years of experience. Staying ahead by pure passion and the drive to innovate.

ICTeams: your Partner in UC & Collaboration

With our history in Unified Communications and Collaboration technology and our partnerships with the world’s leading technology companies, ICTeams is your partner of choice. Whether your goal is to implement, transform or adopt, we’re committed to delivering quality solutions and services that meet your needs.